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Cancellation Policy
We understand plans can change. Please review our cancellation terms below.
More than 48 Hours Notice
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No cancellation fee applies
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Booking can be cancelled or rescheduled
24 – 48 Hours Notice
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50% of the daily hire rate ($125)
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Applies due to short-notice scheduling changes
Less than 24 Hours or No-Show
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Full daily hire rate ($250)
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Includes no-shows or same-day cancellations
Weather-Related Cancellations
Weather-related cancellations or postponements are assessed on a case-by-case basis. Where possible, we are happy to reschedule your hire subject to availability. Cancellation fees may still apply if the machine has already been allocated, delivered, or transport costs have been incurred.
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